Consultation on Technical Services and Systems
- Assessing the current IT services and issuing an in-depth report about them.
- Constructing procedures for the IT service strategy and making future plans for developing them.
- Constructing and developing the current and new procedures of IT service design.
- Developing secure transition procedures for IT services from the old to the new ones.
- Developing procedures for IT service operation.
- Developing procedures for IT continual service improvement.
- Documenting all the procedures of the IT service management.
- Providing training on the framework of IT service management ITIL for all levels.
- Providing training on the manuals designed for the organization.